Working as the primary thought leader and content developer I engaged with my local management team to develop a competency and roles model. This was implemented locally and subsequently substantially adopted into the global competency and roles model for the Microsoft Services business. The structured approach to competencies and roles improved career planning, personal …
Building a business from scratch can be an exciting and daunting prospect. It offers financial and personal challenges that give you exposure to every part of the business life cycle. Maintaining it over the long term is as equally challenging. In my working life I was able to achieve the privilege of being made a …
Microsoft Services in Australia needed to undergo a substantial change to achieve the aggressive growth targets required. We needed to achieve fundamental culture change in who we were, how we worked and how we achieved outcomes. The management team came together and exceeded this goal. I have subsequently leveraged my prior experience in change management …
IRB used the Microsoft content management system to deliver news, match statistics, live commentary and more. My team at Microsoft Services delivered the solution within time and budget. This was a project that was successful despite the agressive timeframes, the technology challenges and internal barriers. I worked internally within MIcrosoft and the IRB to assist …
Introduction St John Ambulance has been a familiar name in Western Australia for over 100 years. The organisation is rich in heritage and is recognised worldwide for its commitment to helping others. As the ambulance service covering the largest area in the world it has 600 career ambulance officers and paramedics and 2500 volunteer ambulance …